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Microsoft says Skype calls are now transcribed in “secure facilities in a small number of countries,” following a new report in The Guardian about the company’s use of contractors in China to listen to some calls to make sure the company’s transcription software is working properly. The company confirmed to The Verge that China is not currently one of the countries where transcription takes place.
A former contractor who lived in Beijing told The Guardian that he transcribed Skype calls with little cybersecurity protection from potential state interference. The unidentified former contractor told The Guardian that he reviewed thousands of audio recordings from Skype and Cortana on his personal laptop from his home in Beijing over a…