DoorDash unveils new tipping policy and pay model designed to give drivers more money

Illustration by Alex Castro / The Verge

DoorDash today announced more concrete details about its updated tipping policy, which the company says it’s been testing this month and plans to roll out to all of its delivery contractors starting next month. Under a newly revamped pay model, all drivers will receive 100 percent of the tip amount a customer adds through the DoorDash app either at checkout or after delivery. Drivers will be informed of this total and the breakdown before they decide to accept an order. DoorDash is also pledging to increase base pay earnings across the board for all drivers.

The company initially promised to review its approach to its tipping late last month in response to immense pressure both from the public and DoorDash drivers over its policy of p…

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via The Verge – All Posts

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