Daily Report: Airlines Use Wearables to Get More Personal by THE NEW YORK TIMES


By THE NEW YORK TIMES

At a time when many airline “innovations” — like charging extra for an aisle seat or cutting back on frequent flier benefits — might anger more than amaze, carriers like Virgin Atlantic and Qantas are using wearable devices and other technology to get closer to their customers.

Published: March 18, 2014 at 12:00AM

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