Photo by Amelia Holowaty Krales / The Verge
Apple’s head of retail Deidre O’Brien has posted a letter on the company’s website detailing how it plans to safely restart operations at its retail stores. Apple shut all of its stores outside Greater China in March as COVID-19 spread worldwide; all the Greater China stores reopened that same month, while Apple is still in the process of taking careful steps elsewhere.
“Our commitment is to only move forward with a reopening once we’re confident we can safely return to serving customers from our stores,” O’Brien writes. “We look at every available piece of data — including local cases, near and long‑term trends, and guidance from national and local health officials. These are not decisions we rush into — and a store opening in no way…