Debt collectors could send unlimited emails and texts under proposed ***** rules

Kathleen Kraninger, head of the Consumer Financial Protection Bureau

Under a new ***** administration policy, debt collectors would be able to call consumers as frequently as seven times a week, and be allowed to start sending emails and texts.

The Fair Debt Collection Practices Act established rules for debt collection in 1977, before the age of digital communication, leaving phone calls as the default option for collectors. The new proposal, from the Consumer Financial Protection Bureau, would open the door for emails and texts, and not limit how many collectors send. Tens of thousands of people file complaints with the CFPB yearly over debt collection practices.

The Washington Post reported news of the proposal earlier in the day.

Under the plan, consumers…

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