Illustration by Grayson Blackmon / The Verge
Years before the July 15th attack on Twitter that let hackers compromise some of the social network’s most high-profile accounts to tweet Bitcoin scams, Twitter contractors apparently were able to use Twitter’s internal tools to spy on some celebrities, including Beyoncé, according to a report from Bloomberg chronicling longtime security concerns at the company.
The tools in question typically allow certain Twitter staffers to do things like reset accounts or respond to content violations, but they could apparently also be used to spy on or hack an account, according to Bloomberg. “The controls were so porous that at one point in 2017 and 2018 some contractors made a kind of game out of creating bogus help-desk inquiries that allowed…