The FCC has received hundreds of complaints about carriers’ coronavirus pledge

FCC Chairman Ajit Pai And FTC Chairman Joseph Simons Testify To Senate Appropriations Committee Hearing On Their Dept.’s Budget

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The Federal Communications Commission has received over 2,000 complaints related to the novel coronavirus pandemic, FCC chairman Ajit Pai said in a statement to the House Energy and Commerce Committee on Tuesday.

Pai told the committee that the FCC has received around 2,200 complaints related to COVID-19 over the last few weeks. Of those 2,200 complaints filed, 1,400 have received a response from the carrier, Pai said. Around 500 of those total complaints were filed specifically about the FCC’s Keep Americans Connected Pledge, the agency’s primary response to the pandemic. “The other COVID-19 complaints involve questions about billing or network issues or broadband access generally,” Pai said.

By committing to the pledge, carriers like A…

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