Apple acknowledges random shutdown issue with some 2019 13-inch MacBook Pros

Photo by Amelia Holowaty Krales / The Verge

As noted by MacRumors, Apple has acknowledged an issue with some entry-level 2019 13-inch MacBook Pro machines in which the laptop “keeps shutting down.” This concerns the model with a Touch Bar and two Thunderbolt 3 / USB-C ports that Apple released in the summer. Other models shouldn’t be affected.

According to Apple, some customers have found that this MacBook Pro “randomly turns off when it still has a charge.” MacRumors also points to its own long thread of impacted owners trying to pinpoint the problem.

Apple’s support document lays out a process that the company thinks might be a solution. It suggests getting your MacBook Pro’s battery to somewhere under 90 percent. From there, you’re supposed to connect it to a power adapter,…

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via The Verge – All Posts

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