Photo by Amelia Holowaty Krales / The Verge
In light of the novel coronavirus outbreak and its massive impact on the travel industry, Airbnb has tweaked its reservation policies to help hosts and guests cancel bookings without taking a loss. Until June 1st, Airbnb will waive the standard 3 percent host fee that it collects if a host decides to cancel a booking. Airbnb also says it will increase visibility of listings for hosts who take advantage of its new “More Flexible Reservations” tools.
If you’re a guest who needs to cancel a booking (again, through June 1st), you won’t be charged Airbnb’s 14 percent guest service fee for doing so. In addition, Airbnb will gift you a travel coupon worth that amount for future use.
Hosts are still able to determine their own cancellation…tech, The Verge, The Verge - All Posts